Quick Answers

Note Box:

Please refer below for information on relevant information relating to online orders. For order issues, complaints or feedback, please kindly email us on newzealand@bikanervala.com.


Yes we do. Simply select Pickup option at the checkout and indicate the date and time for a pick. Pickup is only from our factory at 51 Carr Road, Three Kings, Auckland.

Yes certainly! We deliver New Zealand wide. For a more customised large order, please contact us on newzealand@bikanervala.com to discuss delivery costs.

Please contact us promptly on newzealand@bikanervala.com with your order number to discuss any matters relating to your orders. We endeavor to response within 24 hours.

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